I have this nasty virus called Trojan No Access B on my machine, and Norton 360 is unable to remove it. It told me to go to a website to download removal tools, but one of the tools is for 32 bit OS only. I have Windows 7 64 bit. The other program called Norton Power Eraser did not even detect the virus. How do I remove this virus? Is formatting my hard drive and starting over the only reliable option?
The Norton i have is paid for, so I am not going to remove it. I will try downloading g data though and disabling norton. I have tried MBAM and it didn’t even find nearly as many viruses as Norton did.
Yes, I also have done a system restore to a month earlier and still no luck.