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4 Answers

How do I remove this virus?

Asked by: 259 views Computer Security

I have this nasty virus called Trojan No Access B on my machine, and Norton 360 is unable to remove it. It told me to go to a website to download removal tools, but one of the tools is for 32 bit OS only. I have Windows 7 64 bit. The other program called Norton Power Eraser did not even detect the virus. How do I remove this virus? Is formatting my hard drive and starting over the only reliable option?
The Norton i have is paid for, so I am not going to remove it. I will try downloading g data though and disabling norton. I have tried MBAM and it didn’t even find nearly as many viruses as Norton did.
Yes, I also have done a system restore to a month earlier and still no luck.

4 Answers



  1. math on Mar 14, 2012 reply

    Norton. Yeah right. An absolute piece of trash and garbage AV. I have no clue why so many people use it.

    Kick norton to the curb and use Avira antivir professional, bitdefender, avast, avg or kaspersky

    uninstall norton and install a 30 day free trial of g-data. all viruses removed

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  2. J on Mar 14, 2012 reply

    Try the program Malwarebytes Anti-Malware. It’s free and it can pick up viruses that even some professional programs wont find. It found a virus on my computer that mcafee could not find. Many the same thing is happening with norton.

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  3. Henry on Mar 14, 2012 reply

    Google how to restore my computer.

    Basically it restores your computer to a previous date.
    For example you can make it so that your computer will be exactly the same as it was a week ago including what files and programs it had including the virus.

    If the virus is preventing you from doing that: shutdown your computer, login. While it is doing the starting windows thingy, hold F8 and use the arrow keys (on the new screen) to go to enter safe mode and click enter.

    From there, restore your computer to a previous date or google it there.

    Hope this helps.

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  4. Chief SilverWolf on Mar 14, 2012 reply

    You need to remove a rather medium level pest. Here are detailed instructions for removing this trojan. Scroll down for removal from a 64bit machine ! Open up a tab on your browser and go to this
    website.

    http://www.precisesecurity.com/trojan/trojan-zeroaccess-b

    You might also consider using a different antivirus program as well as antispyware programs as
    added protection. Uninstall the antivirus programs that don’t work for you.

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